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Newsletter | Branches & Hours | Routing & Transit # 021 383 463

Privacy Policy

UHS Employees Federal Credit Union, your member-owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting your members’ privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at (607) 763-6565.

Information We Collect and Disclose About You

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications and other forms;
Information about your transactions with us or others;
Information we receive from a consumer reporting agency;
Information obtained when verifying the information you provide on an application or other forms. This may be obtained from you current or past employers, or from other institutions where you conduct financial transactions.
We may disclose all the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.

In order to conduct the business of the credit union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with UHS Employees Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

SMS Terms & Conditions

UHS Employees Federal Credit Union (“UHS Employees FCU”) partners with Text Request to communicate with members via text messaging.

By opting in to receive SMS messages, you consent to receive text communications from UHS Employees FCU, which may include, but are not limited to, appointment reminders, account or loan status updates, service notifications, and general credit union information.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us. If you wish to re-enroll, you may sign up again using the same opt‑in process.

Help & Support

For assistance with our text messaging program, reply HELP to any message, or contact us directly at creditunion@uhsfcu.org.

Additional Information

  • Message delivery may be affected by your mobile carrier or network, and carriers are not responsible for delayed or undelivered messages.
  • Message and data rates may apply. Message frequency may vary. Please contact your wireless provider for questions regarding your mobile plan.
  • Mobile phone numbers and SMS opt‑in data are used solely to provide the text messaging service described above. This information will not be shared with third parties or affiliates for marketing or promotional purposes, and opt‑in consent will not be shared with any third party.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do to Help Protect Your Privacy

UHS Employees Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. IF your address or phone number changes, please let us know.
If you have questions concerning this notice, please do not hesitate to call us- we are here to serve you.